In principle, if the good that buyer bought from specific seller was used item as seller remarked, returns, refunds,exchange are restricted due to the characteristics of the product. However, if there is a seller's policy for returns and refunds, the seller's regulations are prioritized, it means that the buyer who purchased the product agrees with the seller's regulations because they first check the seller's regulations and purchase the product.
If the product sold by the seller is not a used product or there is no regulation on refund or refund, follow the following regulations:
The shipping status of your order can be found by default at cocomarekt.kr. Once the seller has added tracking information, you can check when your order will arrive.The estimated delivery date is when your order should arrive. Typically, the estimated delivery date is based on the processing time of the item you ordered (how long it takes the seller to create and prepare the shipment), the delivery time (usually the shipping period with the shipper), and today's date.
Processing time + Carrier transit time + 1 day = Estimated delivery date
The estimated delivery date may be adjusted depending on the seller and delivery method, and there may be early or delayed deliveries, so please contact the seller for the estimated delivery date.
Each seller in Korea at cocomarket.kr decides on their own delivery method and one of the basic delivery methods at cocomarket.kr. However, international sellers use their own delivery methods, so please contact the seller if you have any questions because there are various delivery policies and methods depending on each seller or country, sellers also often provide shipping information on shop policy pages, which you can find immediately through the shop link clik shop name
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