How to Sign In or Recover Your Account on COCOMARKET

🔐 Reset Your Password

1. Click the User icon at the top of cocomarket.kr.
2. Select About and go to your personal information section.
3. Enter your current password and new password.
4. Click Save. You may be prompted to enter a verification code sent to your device.

📧 Common Login Issues

• Ensure your username and password are correct (case-sensitive).
• Check for security code emails from cocomarket.kr.
• If your account is suspended, respond to the violation email from COCOMARKET.
• Update your web browser to avoid compatibility issues.

🆕 Create a New Account

1. Review the Terms of Use and Privacy Policy.
2. Click Register at the top of the site.
3. Complete the registration form.
4. Check your email and click the confirmation link.
5. Log in and personalize your profile or open a shop.

📨 Didn't Receive Confirmation or Reset Email?

• Check your Spam or Junk Mail folder.
• In Gmail, check the Social and Promotions tabs.
• Add shopmaster@cocomarket.kr to your safe sender list.

👤 Username & Profile Settings

Your username is auto-generated. To update your display name:

1. Log in and go to Account → Personal Information.
2. Change your first or last name and enter your password.
3. Click Save Changes.

Note: Usernames cannot be changed unless legally required.

🛡️ Security Restrictions

If your account access is restricted due to security concerns:

• Reset your password to regain access.
• Review your account details for unauthorized changes.
• Enable cookies and disable autofill in your browser settings.