Help center

COCOmarket Help Center – Shopping, Orders, Shipping & More

Shopping on COCOmarket

Buying on COCOmarket

  • Purchasing – Learn how to buy K-POP albums and goods easily on COCOmarket.
  • Shipping – Explore our international shipping options and delivery times.
  • K-POP Albums – Understand the difference between sealed and opened albums.

Your Orders

  • Orders & Returns – Learn how to cancel or return items.
  • Reviews – Share your experience and read feedback from other customers.
  • Order Issues – Get help with lost, delayed, or damaged orders.

Cart & Payment

  • Check Out – Step-by-step guide to completing your purchase.
  • Payment Options – Choose from secure payment methods including PayPal and bank transfer.

Your COCOmarket Account

Discover COCOmarket – Your Ultimate Destination for K-POP & Korean Goods

Welcome to COCOmarket, your trusted online store for authentic K-POP albums, exclusive K-Goods, and a wide range of Korean products. Whether you're a passionate collector or a new fan, we offer everything you need to explore Korean pop culture.

What We Offer

  • K-POP Albums: Sealed and opened editions, rare releases, and fan-favorite titles.
  • K-Goods & Merchandise: Official photocards, posters, and concert merch.
  • Korean Products: Beauty items, stationery, and lifestyle goods.

Fast & Reliable Shipping

We ship worldwide directly from Korea with secure packaging and fast delivery.

Easy Shopping Experience

  • Secure Checkout: Multiple payment options including credit card and PayPal.
  • Order Tracking & Returns: Stay updated and enjoy hassle-free returns.
  • Customer Reviews & Support: Read real feedback and get help anytime.

Contact Us

If you have questions about our products or services, feel free to contact cocomarket.

  • Email: shopmaster@cocomarket.kr
  • Address: Gamcheon-ro 21beon-gil, Saha-gu, Busan, Korea